UPS Ground is our method of shipment for all doormats.
You will receive an email when your item has shipped. This email will include the tracking information.
Delivery time from our Denver, NC location is typically 2-5 business days after shipping.
If your item appears to not be moving through the system, we do suggest that you contact the shipping company first and us second. We do not have anymore information on the tracking of a package than what is available to you, but we are happy to help assist if needed. If your item is lost in the mail, we will replace it at no charge to you.
Rush Shipping:
At this time we do not offer rush shipping.
If you are interested in pricing a faster shipping option we are happy to assist. If you need your item before the turn around time indicated, please let us know. If we are able to accommodate your request, we will do it at no charge. You shouldn’t have to pay for amazing customer service.
Local Pick Up:
Live local to Denver, NC? Chose local pick up at check out & receive a 15% discount.
Once we have created your mat, we will be in touch to arrange pick up