Returns & Exchanges
At LKN doormats & more, every item is made to order with care. Because our doormats, dish towels, ornaments, and other products are printed or designed specifically for each customer, all sales are final. We do not accept returns or exchanges once an order has been placed.
If your order arrives damaged, or if there’s an error in the design you received, please reach out to us right away. We’ll review your order details and work with you to resolve the issue as quickly as possible — your satisfaction is important to us.
We’re committed to ensuring that every customer loves their purchase. If you have any questions about our refund or exchange policy, or need help with an existing order, please contact us.
Before You Order
Since every LKN doormats & more product is made to order, we recommend double-checking spelling, personalization details, and color selections before completing your purchase. This helps ensure your doormat, dish towel, or gift arrives exactly as you expect it.
If you have questions about your design, personalization options, or product details, please don’t hesitate to contact us. You can also visit our FAQ page to find quick answers to common questions.
Because our items are created to order, we cannot offer returns or exchanges for design changes or ordering mistakes. However, if your product arrives damaged or defective, we’ll always make it right. Our goal is for every order to leave you smiling when you open your package.